Company

ArtByAnnaK

We create our own unique product collection in Finland, all of which are drawn by us. The collection expands monthly with new drawings and products. Most of the products are printed and manufactured in Finland to order for our customers. We also offer personalized and customized products from our illustrations. Delivery time is normally 4–10 business days.

Our company's official name is Be Self-Made Ky , but we are better known as ArtByAnnaK . We have been operating from Lahti since 2018. We are mainly active in the Päijät-Häme and Kanta-Häme areas, but we occasionally participate in sales events around Finland. Our online store is constantly being developed, and we currently only deliver products to Finland.

The name Be Self-Made reflects our desire to operate as independently as possible and build a business through long-term work and self-sufficiency.

AnnaK is the artistic force behind the entire collection. She works as a full-time artist and entrepreneur, creating all the drawings and products herself. Anna is a self-taught artist who has been drawing since she was a child – her goal is to produce her own, exclusive illustrations for the delight of her customers.

We operate as self-sufficiently and cost-effectively as possible, so that we can offer our customers high-quality and affordable products for everyday use and as gifts. We are constantly developing our operations and striving to bring new, delightful products to the market. We build our business debt-free and make investments carefully – our customers' needs and wishes guide our development.

    IT IS IMPORTANT TO US:

    • We create something new, unique and different.
    • We serve you with our expertise.
    • We are implementing our unique product range.

    OUR OWN COLLECTION:

    • Hand-drawn pictures.
    • Works by artist AnnaK.
    • New images are completed monthly.

    OUR OWN PRODUCTS:

    • Made to order for the customer.
    • Mainly produced and printed in-house.
    • Made with my own work.

    Online store www.ArtByAnnaK.fi

    AS A THANK YOU TO OUR CUSTOMERS, WE ARE OFFERING FREE SHIPPING ON PURCHASES OVER €79!

    Online store delivery fees

    The postal service that delivers packages to our customers is 100% carbon neutral.

    The packaging and postage cost for delivery is a standard €6.90 regardless of the size of the order (for logistical reasons we have to resort to a single postage fee at the moment). Delivery is made by the post office as a postal package to the nearest pickup point.

    Order delivery

    Delivery time is 4-10 business days from order. Orders are processed every weekday, but sometimes there is a backlog. Products are made to order, so production times sometimes vary depending on the day of the week. Since printing and production are done by hand, there are small differences in the finished products. In addition, artwork takes up a significant part of the working time, so please place your order on time and to be sure about that longer delivery time. However, we generally strive to manufacture and deliver your ordered products within a few days.

    You will receive a notification on your phone about the incoming package.

    Please remember to check that your phone number is correct for arrival notification!
    You will find the tracking number for your package in the already received order confirmation.

    Online store payment terms

    Online store payments are handled through Paytrail and all the most common payment methods used in Finland are available.

    https://www.paytrail.com/kuluttaja/maksupalveluehdot

    Order cancellation and/or refund

    The customer has a 14-day right of return. The right of return only applies to saleable products. Custom-made products do not have a right of return.

    Once the return is approved, the money will be returned to the customer's account within 8-14 days of receiving the product.

    We charge a return fee of €14.00 for packages left uncollected.

    For returns and complaints, we ask that you send a contact form or email directly as soon as possible and primarily to: artbyannak.fi@gmail.com

    Contact information:

    Instagram: @artbyannak

    Facebook: artbyannak

    E-mail: artbyannak.fi@gmail.com

    Company information:

    Business ID 2906947-4.

    Be Self-Made Ky

    Karjalankatu 4 A 7,

    15140 Lahti

    Tel. 045 234 9496 (No continuous on-call service, you can leave a callback request via text message and we will get back to you)

    artbyannak.fi@gmail.com

    Customer privacy:

    We typically collect your personal information when you purchase or register for our products or services, participate in a promotional offer or campaign, or otherwise interact with us. We process your personal information for the purposes set out in this policy and/or any other service-specific privacy terms. Please note that one or more of these purposes may apply at the same time.

    We are committed to protecting your privacy and complying with applicable data protection and privacy laws. The purpose of this Privacy Policy is to help you understand what information we collect in connection with our products and services and how we process and use that information. In this policy, personal information means information about an identified or identifiable individual (i.e., a natural person).

    This policy applies to personal information collected in connection with the products and services offered by the company, as well as personal information collected in connection with your other interactions with us. When we collect the above information in connection with, for example, products, websites, applications, or other types of services that are typically provided electronically, we will include a link or other appropriate reference to this policy. This also applies to the collection of personal information in connection with other services, such as customer and warranty services, customer events, and offers and promotions.

    We will also generally notify you of other privacy-related terms in connection with the relevant product or service. Such product- or service-specific terms supersede this policy to the extent of any conflict. Our products or services may also contain links to other companies’ websites and other third-party services that have their own privacy policies. We encourage you to read the privacy policies of such services carefully. We are not responsible for the privacy policies of third parties or their content.

    Where applicable law requires consent for the processing of personal data described in this policy, the necessary consent will be obtained by the appropriate method depending on the product, website, service or application being used, such as by checking a box indicating consent, making a selection in the technical settings of the service or website, or by other notice or action that clearly indicates consent. If you do not provide information that is required to use a particular service or website feature or is necessary for the transactions you are attempting to perform, that service or website feature may not be available or the transactions may not be performed without that information.

    All rights reserved ArtByAnnaK.